Vital insights, signature perspectives.
We are passionate observers and analysts of the trends shaping Asia. We frequently engage communities across the region for real-time insights and publish our perspectives prolifically.
You can find out what matters to Southeast Asia with ASEANScan, explore contemporary community insights on SensingSG, and stay informed with our fresh perspectives via our blog below.
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- customer experience 1
Introducing the Blackbox CX Playbook (and Podcast!)
Customer Experience (CX) is no longer just a buzzword – it’s a cornerstone of competitive advantage. Learn about the launch of our brand new ebook - The Blackbox CX Playbook - and tune in to our special Blackbox Unpacked podcast for an engaging conversation on the key insights and takeaways from the playbook.