Signature Solutions

Blackbox is a flag-bearer for innovation in research, and our
AI Factory leverages advanced analytics and artificial intelligence to enrich understanding and accelerate speed-to-insight.

By harnessing technology, we not only enhance and modernise existing research methodologies, but we also develop our own bespoke, innovative research solutions and products. Find out more about some of our proprietary, game-changing research products and solutions below:

Blackbox Dialogue

Accelerated Insights, Enriched Understanding

Dialogue is a pioneering interview tool that integrates advanced AI to conduct in-depth interviews with unprecedented efficiency.

Dialogue combines dynamic interviews, AI moderation, deep analysis, and rapid reporting into a seamless end-to-end process, significantly enriching and accelerating insight generation. This unique tool not only amplifies the depth and quality of insights but also scales efficiency, allowing for comprehensive qualitative data collection across a broad demographic. Dialogue equips researchers with the capability to rapidly decode complex consumer and citizen behaviours, attitudes, and motivations, empowering decision-making with richer, real-time intelligence.

AI-Powered Decision Intelligence. At Speed.

How Dialogue Works

  • 1. Define

    A study guide comprising discussion points, questions, probes, and background research is designed.

  • 2. Design

    The guide is sent to an “AI Agent” and a live interview link is created, tested and approved within 2 hours.

  • 3. Interview

    The link is distributed to respondents — any number between 20 and 500 — and interviews commence immediately. The only limit to how fast Dialogue can complete the interviews is how quickly the interviewees respond — typically, 48 hours is plenty.

  • 4. Analyse

    Immediately following the completion of the final interview, the AI-powered research tool perfects thousands of words of interview transcriptions, undertakes comprehensive cross-sectional analysis, and prepares a fully-fledged report ready for final touches before release.

  • 5. Report

    The report is proofread and receives some final design touch-ups before being issued to the client.

Key Benefits

Dialogue redefines qualitative research by combining scalability, efficiency, and rich insight generation in one AI-driven platform.

Speed

Dialogue reduces the time taken for a deep qualitative research study by as much as 75%. For studies of up to 100 depth interviews, we can go from discussion guide to final report delivery in 5 days.

Scalability and Efficiency

Extends the reach of in-depth interviews to larger audiences through immediate online engagement.

Flexibility

Offers a flexible solution that empowers researchers to uncover insights with unprecedented speed and breadth, whatever the issue of study — and optimised for any budget.

Richer Insights

Provides deeper understanding through detailed responses to sophisticated prompts and probes, enabling nuanced analysis of consumer behaviours and societal trends.

Integrated Insights Control Booth

Decision Intelligence at Your Fingertips

The Integrated Insights Control Booth is Blackbox's state-of-the-art data command center, designed to harness the full spectrum of market research tools within a single, powerful platform.

It represents a quantum leap in insights architecture, providing holistic survey design, extensive fieldwork capacity, and a sophisticated digital reporting system tailored for a diverse range of research needs — from one-off studies to extensive longitudinal programs. This platform stands as the epitome of structured decision intelligence, helping you to transform raw data into crystal-clear strategic insights.

How the Integrated Insights Control Booth Works

  • 1. Sketching the Insights Infrastructure

    To create a cohesive intelligence picture, we first establish the scope of your Control Booth. What new research will we be undertaking? What existing data sources will we want piped in? What real-time reporting will be required? Will this be a longitudinal control booth, or a one-off?

  • 2. Design

    Once the blueprint is in place, we design the Control Booth in earnest. This encompasses both the study design of any original research being undertaken, as well as the building of the insights platform and its features, which will be undertaken concurrently.

  • 3. Reconcile

    Historic data — i.e. relevant insights to be added to the booth separate from the new study — are consolidated and reconciled ready for import and/or connection to the Control Booth. In many cases, data will need to be processed, scrubbed and formatted prior to inclusion.

  • 4. Execution

    The new study is completed and the insights are populated and analysed on the Control Booth. By this point, all complementary historic data is also present and we can now make final adjustments to the booth in readiness for completion and handover.

  • 5. Handover

    When the Control Booth is finalised, it is “handed over” to the client after a comprehensive briefing and training session. Blackbox remains as a full-time partner for clients who choose the full-service model, but even for those who prefer to self-manage, we will remain on standby to help.

Key Benefits

The Integrated Insights Control Booth is a sophisticated insights architecture that streamlines the entire research process.

Versatile and Customisable

There are no limitations to the parameters of the Control Booth. You decide what data to include and from where; how long you want new data to be tracked; and the type of analysis you want to see. You also choose what smart features the Control Booth should have.

Integrated Insights in Real-Time

Immediacy is the key to the Control Booth. Forget having to wait weeks — or even months — to see turgid PowerPoint reports that miss the forest for the trees anyway. Data is perpetually accessible, and interactive digital reporting provides live updates and real-time insights when you need them. Analyst notes are provided on-platform, and when reports are needed for stakeholder sharing, fully visualised outputs in a variety of formats can be created at the click of a button.

Secure

All data collected and presented on your Integrated Insights Control Booth will be safely secured within a fully compliant, non-cloud-based environment, guaranteeing the utmost data safety and integrity.

AI-Enhanced Sophistication

Integrated AI features provide instant, sophisticated analysis - surfacing data and trends of interest you really should be aware of. Reminders and alerts can be programmed to ensure you get timely updates on the data that matters most to you, while the AI will also help visualise and present data both on- and off-platform for optimal understanding and engagement.

Blackbox DiaMetrics

A Dynamic Communications Testing Tool

DiaMetrics is an advanced tool that challenges conventional narratives by evaluating how counterpoints affect prevailing wisdom, legacy messaging, or political talking points.

DiaMetrics helps you visualise the communications landscape with data-driven insights on what messages can be reinforced, neutralised, or negated based on your objectives.

Why You Need DiaMetrics?

DiaMetrics overcomes three common problems of traditional comms and message testing.

Bias

Traditional message testing methods often rely on self-reported feedback, which can be influenced by social desirability bias or respondents' tendency to give answers they think are expected.

Slow

As with so much conventional market research, the process takes too long. Even if your message has been tested properly, by the time it has, the world has already moved on.

Limited Context

Conventional testing often examines messages in isolation, without considering the broader context in which they will be received. It fails to account for external factors, such as competing messages, cultural nuances, or current events.

How DiaMetrics Works

Key Benefits

Cut through communications complexity with Blackbox DiaMetrics

Innovative

DiaMetrics is a dynamic communications tool designed to assess the strength of counter-arguments in various communication formats, offering a clear understanding of how counter-narratives can challenge dominant messages and provide insights into what messaging strategies will best serve your goals.

Data-Driven

DiaMetrics visualises the communication landscape, illustrating which arguments carry weight and which lack impact, all through a data-driven, index-based evaluation system.

DiaMetrics indexes counter-arguments using Blackbox’s proprietary scoring formula, which is fully adjustable to fit different audiences and segments.

Fast

DiaMetrics has has been optimised for rapid turnaround, cutting through complexity and getting you the answers you need when you need them.

For most audience types and sizes, we can go from our first discussion to the final intelligence report in as little as two weeks. 

Who is Diametrics for

  • Advertising and PR

    Make your message count

  • Politics

    Make sure your speech lands

  • Policy Comms

    Brief with confidence

  • Branding

    Go to market with an offer people want

  • HR and Crisis Comms

    Strike the right tone in times of trouble

  • And many more...

Get in touch.

Our innovative research solutions have helped our clients deepen understanding and accelerate speed to insight. You can be one of them.