To understand how Singaporeans are engaging with news today, our latest SensingSG study analyzed data from over 5,000 respondents across four quarters. This article explores the shifting landscape of news consumption, highlighting the growing preference for social media among younger generations, the decline of traditional news outlets, and the rise of platforms like Instagram and YouTube. We also examine the challenges this trend poses for journalism, particularly the risks associated with user-generated content and the importance of maintaining accuracy and trust in an evolving media ecosystem.

Traditional communications testing methods often fall short due to slow feedback, biased data, and lack of real-world context. DiaMetrics by Blackbox revolutionizes the process with fast, data-driven insights that reflect how messages perform in competitive environments. With customizable testing and actionable intelligence, DiaMetrics empowers brands, policymakers, and crisis communicators to refine their messaging strategies and ensure they resonate with their target audiences.

To gauge the sentiments across ASEAN, our latest Blackbox-CINT ASEANScan study surveyed over 3,000 respondents from Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. This article delves into the relationship between the people and their governments, focusing on the environmental issues that ASEAN citizens believe should top their governments' priority lists and how well public policies align with these concerns. On the consumer side, we also explore whether citizens of the region align their spending with their sustainability beliefs, effectively voting with their dollars.

The article discusses the growing importance of Customer Experience (CX) as a key differentiator for businesses in the digital age, where numerous automated service channels exist. It highlights the value of human interaction in customer service, drawing insights from a study of over 3,000 respondents across six ASEAN countries—Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. Find out more on the future of customer experience.

Explore the evolving landscape of same-sex marriage support across Southeast Asia in our latest ASEANScan study. With Thailand leading the way, discover how cultural shifts and legislative changes are shaping public opinion in a region traditionally seen as conservative. From Vietnam's growing openness to Singapore's cautious progress, delve into the complexities and future prospects for LGBTQIA+ rights across ASEAN.

As Southeast Asia's economies evolve, understanding economic sentiment and cost-of-living adjustments is crucial. We surveyed over 3,000 people in Singapore, Malaysia, the Philippines, Thailand, Vietnam, and Indonesia. Our Blackbox-CINT ASEANScan reveals key patterns in economic outlook and consumer behavior. This article explores how perceptions of financial conditions and rising living costs are impacting the region.

Our latest HorizonASEAN report has just dropped - download it for free now!

Discover how Singapore's pioneering AI Governance Framework leads the way in shaping the future of AI technology and governance standards across Southeast Asia, as we shed light on its role in fostering trust and setting regional benchmarks.

For most people, financial services have become an almost exclusively digital domain, with fewer and fewer consumers banking over phone calls or visiting an actual office. This does raise a question, however, as to what we feel safer doing. Which tasks and functions create more stress than others?

To explore the current state of trust and safety concerns among Southeast Asian consumers regarding online financial services and AI, we spoke to over 3,000 respondents across Singapore, Malaysia, Philippines, Thailand, Vietnam, and Indonesia.

How are Southeast Asians envisaging the future? This commentary explains how and why Blackbox conceived of the HorizonASEAN polling mechanism to help decision makers figure out the answer that exact question.

In our first study of 2024, we found that people in the region have a nuanced relationship with their health, which can differ significantly depending on age and nationality.