Image credit: OR/MS Today If the COVID-19 pandemic taught the world something, it is that nearly everything can be done online, if the systems to enable it are in place....

Digitalisation was occurring even before COVID-19 hit the world, but the pandemic and subsequent lockdowns rapidly accelerated it as businesses—especially the ones in traditional industries such as finance, education, and...

COVID-19 has accelerated digitalisation in Singapore, affecting not just the way companies and businesses operate, but also how individual Singaporeans interact in their daily lives. From scanning QR codes at...

Singaporeans’ expectations of healthcare services have evolved in the last decade and are changing even more in the face of the current viral crisis. So what can we expect to...