Work for Us

Blackbox is a leading independent research-centred agency based in Singapore. We are recognised for our insightful analysis and commentaries on important trends in Singapore and across Asia and deep expertise in social communications and messaging. We have also won multiple awards for our research, communications and branding work for our clients.

Blackbox’s data+ approach transcends traditional audience and market research and unearths deeper insights into the evolving dynamics amongst individuals, their peers, families and communities.

Operations

Telephone Interviewer – One Year Contract

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We are now hiring for telephone interviewers for large-scale market research data collection. This role will be on a 1 (one) year contract, with the possibility to extend for up to 3 (three) years. We have only 12 positions left to fill, so please apply now!

We do things differently to other agencies and challenge the status quo. From chatbots to dashboards, apps and other digital approaches, we live and breathe innovation in research. Beyond great researchers, we are a bunch of thinkers, creators, analysts, strategists and movers & shakers. But aside from all of this, what is most critical to our success is that we have colleagues who are reliable, team-oriented, passionate, positive, proactive and fun to work with.

We are now hiring for telephone interviewers for large-scale market research data collection. This role will be on a 1 (one) year contract, with the possibility to extend for up to 3 (three) years. We have only 12 positions left to fill, so please apply now!

Responsibilities

  • Conduct short surveys over telephone among citizens of Singapore
  • Ask survey questions about general issues and mark answers accurately and honestly
  • Dial and meet target of completed surveys

Requirements

  • Tech savvy – should be able to use computer, mouse & tablets while calling
  • Fluency in English and another local language (Chinese, Malay Bahasa or Tamil)
  • Singapore citizen only
  • Min O levels or higher
  • Prior experience as an interviewer is preferred but not required

Details

The work location will be near HarbourFront and central region. Easy access to MRT and bus from island wide.

Job training will start around 1st July after security clearance. Training will include delivery, survey script usage, language, tone and diction.

This is a confirmed 1 (one) year contract which may be extended to 2nd and 3rd years depending on performance. During the week, you will work 3+1 – 3 weekdays and 1 weekend day (occasionally) and working hours will be 930am- 830pm per day.

apply now
Public Policy

Associate Director – Public Policy

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We are now looking to hire a capable Associate Director for our Public Policy Team which is dedicated to servicing governments and NGOs across the region. In this multidisciplinary role which combines team management, client management and research delivery, you will work on a number of key accounts and deliver a variety of insights work to your clients including adhoc one-off studies to large-scale complex research.

We do things differently to other agencies and challenge the status quo. From chatbots to dashboards, apps and other digital approaches, we live and breathe innovation in research. Beyond great researchers, we are a bunch of thinkers, creators, analysts, strategists and movers & shakers. But aside from all of this, what is most critical to our success is that we have colleagues who are reliable, team-oriented, passionate, positive, proactive and fun to work with.

We are now looking to hire a capable Associate Director for our Public Policy Team which is dedicated to servicing governments and NGOs across the region. In this multidisciplinary role which combines team management, client management and research delivery, you will work on a number of key accounts and deliver a variety of insights work to your clients including adhoc one-off studies to large-scale complex research.

Role and responsibilities

  • Manage and grow existing clients including up-selling, cross-selling etc
  • Assist in growing new business via personal initiative, networking etc
  • Accept incoming briefs from senior management or directly from existing clients and prepare research proposals and research design
  • Demonstrate strong application of different types of research methodologies (primarily quantitative) and impart knowledge to team members
  • Provide guidance to team members on research materials (e.g. questionnaire, report etc) to ensure that overall specifications are in line with the intended story/clients’ objectives
  • Work with team members to solve project related issues and provide day to day support and guidance to junior team members
  • Oversee preparation of data visualizations/charts – train teams to think visually
  • Plan and develop analysis plan, produce high quality reports – demonstrate strategy and business recommendations in research reports
  • Present professionally and credibly in front of clients’ senior team
  • Play a role of mentor in helping managers by coaching them on management and development of team members, including goal setting, monitoring of managers’ performance and growth etc
  • Conduct regular resource meetings to assess resource situation and work closely with the team to mitigate potential roadblocks

 

To apply, you should have 8-10+ years of quantitative research experience on the research agency side. You should be very comfortable with quantitative research processes and have considerable prior responsibility for client servicing on both continuous and ad hoc work ideally, as well as people management and commercial skills in client and business development.

Specifically with this role, we are looking to find someone with experience of working on Communication Evaluations/Campaign Evaluation, as well as an understanding of various sampling techniques and the ability to interpret regression and correlation outputs. No prior experience in public policy work is needed, other than a strong interest to work in this space.

apply now
Commercial and Public Policy

Senior Research Analysts

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We are looking for talented and motivated researchers with at least 3 years (Quantitative/Qualitative) experience to join our team. You should have previous exposure to market research or experience working on social research in government, academia or at a non-profit.

We are looking for talented and motivated researchers with at least 3 years (Quantitative/Qualitative) experience to join our team. You should have previous exposure to market research or experience working on social research in government, academia or at a non-profit.

We’re also looking for people who have specialised capabilities suited to polling and research. This includes statistics, marketing sciences, analytics, brand communications, digital media, modern history and politics.

Detailed Responsibilities

  • Account Management
    • Assist manager in day to day communications with client (e.g. prepare fieldwork update, draft meeting notes)
    • Prepare presentations for client pitches and project tenders that addresses clients’ needs including desk research, collate cost from various parties etc independently
    • Analyse and summarise research observations to produce insightful recommendations that address clients’ business needs and present to clients’ working committee.
  • Project management
    • Manage the process of research design and fieldwork preparation (e.g. logistics, troubleshooting), performs quality check to ensure accuracy and manage timeline to ensure project complete on schedule independently.
    • Design research materials and prepare showcards, proofread research materials to ensure all materials are error free.
    • Able to conduct in-depth interviews and moderate focus groups independently.
    • Work closely with our data analysts to make sense of the data and produce insightful data visualizations for our reports.
  • Liaise with internal and external clients as well as vendors interaction at various project stages
  • People management
    • Play a role of buddy in helping research analysts to integrate into the team.
    • Able to provide guidance to research analysts on all aspects of project management to ensure accuracy and smooth delivery of project.

 

Job Qualifications/Skills

  • A Bachelor’s degree or higher; business administration, psychology, history, economics, media/communications or political science
  • Strong statistical skills and at least some familiarity with SPSS [Quant]
  • Strong writing capabilities and ability to synthesise information accurately
  • Well organised and meticulous
  • Ability to multi-task and prioritize competing deadlines and tasks.
  • Solution-oriented, proactive and team oriented.
  • Disciplined and self-motivated
  • Fast learner with the ability to pick up new skills on the job
  • Interest in current affairs

 

To apply, please use the link below and include the following documents:

  • Up-to-date CV and cover letter
  • Recent writing sample
apply now