As Singapore continues to push forward with its digital transformation, it is important to ensure that its elderly population is not left behind, a sentiment echoed by Prime Minister Lee...

Why online citizen interactions with Government are becoming ever more important Digital government is no longer a novelty for policy makers and government administrators. The transition of traditional interactions (i.e. in...

At the end of October 2022, the Monetary Authority of Singapore (MAS), the central bank of one of the major currencies used in international transactions made a curious announcement about...

The Buy Now, Pay Later (BNPL) payment method has become an established feature in both online and offline shopping today. BNPL transactions amounted to S$440 million, a small 0.5% of...

Whether technology is making our lives infinitely better or leading us to doom and gloom is anybody’s guess, for it is all within the realm of opinion. The fact, however,...

As the world begins to move towards a post-COVID era, some trends that originated during the lockdown have persisted and will shape the future. Chief among these trends is the...

Image credit: FutureLearn The danger with making any term a catchphrase is that you will suddenly find a whole lot of people and organisations talking about it, until one wise...

Ease of access to government agencies has always been a pain point across the world. Slow and technologically weak digital platforms have for years limited citizen interactions, reducing its contact...

In late August, the Monetary Authority of Singapore (MAS) began accepting applications for new bank licenses to be given to non-bank organizations. Up to 5 licenses will be granted with...