Despite booming sales accelerated by COVID-19, eCommerce players have taken growth for granted at the expense of consumer experience, according to new research released today.  Over a third of consumers...

Much has been said about how COVID-19 has decimated the retail sector in Singapore. According to SingStat, retail sales fell 8.5% year-on-year in July. This reflects an improvement over the...

The only topic at present competing with when a COVID19 vaccine is coming is unemployment. Official statistics revealed local unemployment in Q2 2020 at its highest in a decade. Our...

With the likelihood that any possible COVID19 vaccine will not be available to many of us until 2021, Governments and policy makers have been looking at ways to allow for...

GE2020 has come and gone and Singaporeans have returned the PAP to power, with a vote share of 61%. Besides a drop in PAP’s vote share, GE2020 was bookmarked by...

The COVID-19 situation in Singapore and Asia continues to dominate headlines. GE2020 also grabbed the attention of Singaporeans, followed by the agreement of cross-border travel between Singapore and Malaysia.

As economies around the world gradually reopen, people living in Asia are the most confident towards travelling in the “new normal” compared to their Western counterparts, according to a recent...

Here at Blackbox, we are dedicated to observing and measuring every aspect of current Singaporean perspectives whether it is a shift in attitudes or a change behaviour. With the start...

As more shops and businesses prepare to reopen, wallets and purses are a’ twitching – what do Singaporeans plan to splurge on after CB? Is there an appetite for spending? ...