Close to a year in the COVID-19 pandemic, it is undeniable that most people’s lives have been profoundly transformed. Both short-term plans and long-term prospects have been disrupted, prompting a...

The COVID-19 pandemic has impacted all aspects of people’s lives, disrupting both short-term plans and long-term prospects. Around the world, people have had to adapt their day-to-day routines, adopting new...

The COVID-19 pandemic has impacted all aspects of people’s lives, disrupting both short-term plans and long-term prospects. Around the world, people have had to adapt their day-to-day routines, adopting new...

The COVID-19 pandemic has impacted all aspects of people’s lives, disrupting both short-term plans and long-term prospects. Around the world, people have had to adapt their day-to-day routines, adopting new...

The COVID-19 pandemic has impacted all aspects of people’s lives, disrupting both short-term plans and long-term prospects. Around the world, people have had to adapt their day-to-day routines, adopting new...

Despite booming sales accelerated by COVID-19, eCommerce players have taken growth for granted at the expense of consumer experience, according to new research released today.  Over a third of consumers...

Much has been said about how COVID-19 has decimated the retail sector in Singapore. According to SingStat, retail sales fell 8.5% year-on-year in July. This reflects an improvement over the...

Back in the brick-and-mortar days of department store shopping, it was quite the thing not to shop where your parents shop. With online retail beginning to mature (more than 80%...