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15/03/2021
every+one, Trends, Featured

Digital Technology: Is Singapore ready for the next wave of disruption?

Already the headquarter of choice for major tech companies’ regional operations, Singapore recently made itself even more attractive to highly talented tech workers. How do Singaporeans perceive this positioning as a global hub for high-tech activities and how ready are they to propagate the Smart Nation model? 

Our data shows that Singaporeans largely buy into Singapore’s tech hub positioning, finding it both important and attainable. For 77% of Singaporeans, it is important for Singapore’s long-term prosperity that it positions itself as a viable/credible global tech hub. This positioning is more important for Boomers (82%) than for Gen Zers (74%). Meanwhile, 71% of Singaporeans think Singapore is likely to achieve its vision to become a global tech hub, with this likelihood stronger for Gen Zers (77%). 

In terms of tech readiness, Singaporeans are generally tech-aware but not necessarily tech-savvy. Singaporeans are most familiar with technologies that enable the use of digital devices – Wi-Fi (97%) and Bluetooth (96%) – and much less aware of technologies that do the same thing but work mostly behind the scenes: RFID (64%) and NFC (60%). 

Singaporeans regularly use technologies that have become essential for day-to-day life in a hyper-connected Smart Nation – Wi-Fi (82%), smartphone apps (73%), SingPass (62%). Conversely, they hardly ever use some of the technologies that the Singapore government has touted as key pillars of a dynamic digital economy: digital currencies, artificial intelligence, virtual reality, and electric vehicles (all under 15%). 

These findings suggest that despite being a Smart Nation, much remains to be done to get Singapore ready for the next wave of digital disruptions. Indeed, from government services to consumer products, its ability to innovate largely depends on Singaporeans first harnessing next-generation tech.